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Raccoon Work: SenseTime's relaunched office AI, cost, rivals

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Raccoon Work logoxiaohuanxiong.comFreemiumWebDesktopMobilePlugin
The SenseTime Raccoon (Xiaohuanxiong) homepage: “an AI assistant that gets work done”.
The SenseTime Raccoon (Xiaohuanxiong) homepage: “an AI assistant that gets work done”.Screenshot of xiaohuanxiong.comtaken

What Raccoon Work is

In one or two sentences, before anything else.

Raccoon Work (商汤小浣熊) is SenseTime's AI assistant for office work: data analysis, documents and slides on web, desktop and phone. SenseTime merged its office and coding assistants into it on August 25, 2026, and its first-half results report cloud monthly users up nearly tenfold. No independent test of the new version is public yet.

Main features

What it can do, one sentence each, and whether we actually tested it.

  • Data analysis without code

    Cleans uploaded Excel or CSV data, runs statistics, trends, forecasts and anomaly checks with Python and SQL, and returns charts with written conclusions.

    SenseTime's description in its site and manual.

  • Editable AI slides

    Drafts an outline for you to approve, builds the deck from a template or your own uploaded template, lets you rework single pages, and exports PPTX or PDF.

    PPTX source export is listed under the paid Personal Plus plan.

  • Desktop agent on local files

    In an authorized folder it reads more than 20 file formats, controls a browser, runs scheduled tasks and can be called up in any app through Quick Bar.

    SenseTime's description at the August 25, 2026 relaunch.

  • Connections to work apps

    Connects to Feishu, DingTalk and WeCom, and to services such as 北大法宝 legal search, 企查查 company data, 同花顺 financial data and Xmind.

    SenseTime lists these as partners on its home page.

  • Reusable skills and experts

    Remembers your preferences and lets you package a working method as a skill, an expert or a team of experts that runs again on a schedule.

  • Image generation with SenseNova U1 Pro

    Since September 21, 2026 it can research a topic and generate posters and infographics with SenseTime's SenseNova U1 Pro model.

    量子位 notes that multi-round image edits are offered through the API and SenseNova Studio, not inside Raccoon.

  • Industry editions and private deployment

    Finance, education and public-sector editions, plus private deployment in the cloud or on site for enterprises.

    The public-sector edition launched September 20, 2026.

  • Coding in the desktop app and IDEs

    The former 代码小浣熊 coding features stay in the desktop app, with plugins for VS Code, JetBrains IDEs and Android Studio.

Who it is for

The people it helps and the problems it solves, and where it ranks.

Built for

  • Office staff in marketing, HR, finance and sales who turn spreadsheets into reports and slides
  • Teachers and researchers analysing grades or lab data
  • Banks, insurers and government units that need private deployment
  • Individuals who want a low-cost paid plan, from 29.9 yuan a month

Problems it solves

  • Analysing an Excel file without formulas, code or a BI tool
  • AI slides that have to be regenerated whole when one page is wrong
  • Turning class results or experiment data into a report with charts
  • Keeping data inside the organisation while still using an AI assistant

What it is good at

Public tests other people ran: what they gave it and how it did.

  1. Case 1

    Per SenseTime's user manual and data-analysis page: a data report from a spreadsheet.

    Input

    Upload an Excel or CSV file, pick a prompt template or write a request such as a trend analysis with anomalies flagged, then export the report.

    What happened

    SenseTime says Raccoon detects the fields, cleans the data, runs statistics and forecasts, draws bar, line and heat-map charts and writes conclusions. No independent test of this workflow has been published since the August 2026 relaunch.

  2. Case 2

    Per SenseTime's grade-report workflow: a teacher's class analysis.

    Input

    Upload a class's exam results as Excel or CSV, for a single subject or all subjects, from a monthly, midterm or final exam.

    What happened

    SenseTime says the report covers score distribution, rank changes, weak topics, progress and tiered teaching suggestions with charts. These are the maker's claims, not a tested result.

  3. Case 3

    Per SenseTime's PPT manual and its March 2, 2026 announcement: slides you can edit page by page.

    Input

    Choose Generate PPT, set the presenter, audience, scenario and page count, describe the topic, pick standard or creative mode, then approve the outline.

    What happened

    SenseTime says each slide can be regenerated, rewritten or have its images swapped without touching the rest, and that it can learn a company template you upload. Creative mode and PPTX export need Personal Plus.

  4. Case 4

    In 量子位's hands-on with SenseNova U1 Pro, published September 22, 2026: a science poster researched from one prompt.

    Input

    A 3:4 Chinese poster titled 月亮为什么会变脸, checking NASA's Moon Phases pages first, with eight labelled moon phases and three short explanations.

    What happened

    U1 Pro gathered the material itself and produced an information-rich poster. Most of 量子位's rounds ran in SenseNova Studio, because Raccoon itself offers only complex image generation, not multi-round edits.

Where it falls short

What it does badly, with the evidence, and what we could not settle.

Weak

Weak

  • No independent test of the office agent since the relaunch.

    Evidence: The only public test we found, 量子位's of September 22, 2026, covers the SenseNova U1 Pro image model and ran mostly outside Raccoon. Teams that need proof before buying seats should wait or run their own trial.

  • The free plan is narrow.

    Evidence: SenseTime's pricing page limits it to the standard model, 300 credits a day, 5 files and 80 MB per chat and 500 MB of storage; creative slide mode and PPTX export are paid.

  • The phone app is for light work.

    Evidence: SenseTime's FAQ says the mobile app is for checking progress and quick questions and that complex tasks are better done on a computer; local files are a desktop feature.

  • Image edits cannot be repeated inside Raccoon.

    Evidence: 量子位 (September 22, 2026) says Raccoon only offers complex image generation, and multi-round editing is available through the API and SenseNova Studio.

Uncertain

Uncertain

  • How well it handles real office tasks.

    Why unsure: Every claim about analysis accuracy, such as 95% enterprise analysis accuracy at the 3.0 launch, comes from SenseTime, and nobody has published a test of the August 2026 version.

  • How many people use it.

    Why unsure: SenseTime cites more than 20 million users at the relaunch, while one of its own product pages says more than 15 million; the 量子位智库 ranking it cites was not opened by us.

  • Which model answers your request.

    Why unsure: The pricing page only says standard or upgraded models. SenseTime's results list SenseNova 6.8-Flash-Lite as a multimodal model for office agents, but do not say whether Raccoon Work uses it or on which plan.

  • How long daily credits last.

    Why unsure: The pricing page says daily credits reset at midnight and do not accumulate; the credit rules say they last seven days if you log in that day.

Price, limits and formats

The numbers, each with its source and the date we checked it.

SpecValueNote and source
MakerSenseTime (商汤科技)

Source: xiaohuanxiong.comchecked

Operator named in the privacy policy上海禹幻科技有限公司; policy updated September 28, 2026

Source: doc.xiaohuanxiong.comchecked

Current brand商汤小浣熊 Raccoon Work since August 25, 2026, merging 办公小浣熊 and 代码小浣熊

Source: sensetime.comchecked

Previous major version小浣熊 3.0, released December 16, 2025

Source: ithome.comchecked

PlatformsWeb; Windows 10+, macOS 10.14+, Linux x64 and Kylin desktops; iOS 17+ and Android 8+; WeChat mini program; VS Code, JetBrains and Android Studio plugins

Source: xiaohuanxiong.comchecked

Free plan300 credits a day, standard model only, 5 files and 80 MB per chat, 500 MB storage

Source: xiaohuanxiong.comchecked

Personal PlusFrom 29.9 yuan a month: 500 credits a day plus 10,000 a month, upgraded models, creative slide mode, PPTX export

Source: xiaohuanxiong.comchecked

EnterpriseFrom 1,599 yuan per person a year: 1,000 credits a day plus 30,000 a month per person, SSO, private deployment on request

Source: xiaohuanxiong.comchecked

Credit use and top upsAbout 1 to 5 credits per ordinary chat; 500 credits for 9.9 yuan or 1,200 for 19.9 yuan, no expiry

Top-ups require Personal Plus or Enterprise.

Source: xiaohuanxiong.comchecked

Training on your dataNot used for training unless you opt into the user improvement program; personal data collected in China is stored in China

Source: doc.xiaohuanxiong.comchecked

Website visits, September 2026 (xiaohuanxiong.com)6.31 million (+19.1% on August); 14th of 20 on AICPB's AI tools in China list; 3rd of 10 on AICPB's China growth list

Source: mp.weixin.qq.comchecked

Common questions

Answer first, then why, an example, the limits and what to do next.

Is 商汤小浣熊 the same as 办公小浣熊?

Yes, 办公小浣熊 is now part of 商汤小浣熊 Raccoon Work. SenseTime merged its office assistant 办公小浣熊 and coding assistant 代码小浣熊 into one product on August 25, 2026; the coding features stay in the desktop app.

Is Raccoon Work free?

Raccoon Work has a free plan with 300 credits a day. The free plan uses only the standard model and caps uploads at 5 files and 80 MB per chat; Personal Plus starts at 29.9 yuan a month and Enterprise at 1,599 yuan per person a year.

Limits

SenseTime says an ordinary chat costs about 1 to 5 credits, and slides or long documents cost more.

Does Raccoon Work use my files to train its models?

SenseTime says your documents and data are not used for model training. Its privacy policy adds that chat messages and code can be used only if you opt into the user improvement program, and that personal data collected in China is stored in China.

Which AI model does Raccoon Work use?

SenseTime does not publish a full model list for Raccoon Work, but every model it names there is its own SenseNova family. SenseNova U1 Pro was added for images on September 21, 2026, the public-sector edition is built on SenseNova, and the free plan gets only the standard model.

Is Raccoon Work better than WorkBuddy, DuMate, Manus or Coze?

No public test answers that yet, because nobody has compared Raccoon Work with them side by side. Raccoon Work is cheaper to start, from 29.9 yuan a month against 99 yuan for WorkBuddy Standard, and runs in a browser and on Linux; WorkBuddy has more public tests behind it.

Next step

Run the same file through each free tier before you pay.

Can Raccoon Work make editable PowerPoint files?

Yes, Raccoon Work builds slides you can edit page by page, according to SenseTime. You approve an outline, edit any page on its own and export PPTX or PDF; the creative mode and PPTX source export are on the paid Personal Plus plan.

More screenshots

  • The pricing page: free with 300 credits a day, personal from 29.9 yuan a month, business from 1,599 yuan per person a year.
    The pricing page: free with 300 credits a day, personal from 29.9 yuan a month, business from 1,599 yuan per person a year.Screenshot of xiaohuanxiong.comtaken

What the public tests show

This page is built from SenseTime's own site, manual, privacy policy and press releases, from reports by IT之家 and 量子位, and from one public test of the image model inside it. We found no independent hands-on test of its office features since the August 2026 relaunch, so most claims below are SenseTime's and are labelled that way. We checked everything on October 17, 2026.

According to AICPB's traffic rankings, xiaohuanxiong.com had 6.31 million visits in September 2026, up 19.1% on August: 14th among AI tools in China and 3rd on the fastest-growing list in China.

What changed in 2026

SenseTime used to sell 办公小浣熊 for office work and 代码小浣熊 for coding. On August 25, 2026 it merged them into one brand, 商汤小浣熊 Raccoon Work, kept the coding features in the desktop app and announced finance, education and public-sector editions (SenseTime).

DateWhat happenedSource
December 16, 2025小浣熊 3.0, with a mobile app and analysis of datasets with millions of rowsIT之家
March 2, 2026AI slides that can be edited page by page量子位
March 11, 2026Office skills published for OpenClaw, plus a local AI Box with 趋境科技IT之家
August 25, 2026Relaunch as 商汤小浣熊 Raccoon WorkSenseTime
September 20, 2026Public-sector edition (政数版) launchesSenseTime
September 21, 2026SenseNova U1 Pro image model addedSenseTime
September 28, 2026Current privacy policy takes effectPrivacy policy

How fast it is growing

Every growth figure here comes from SenseTime. At the relaunch it said Raccoon had served more than 20 million users, with over 3 million weekly active users and recent daily users up about tenfold (SenseTime). Its first-half 2026 results say total users grew more than five times year on year, enterprise users more than six times and cloud monthly active users close to ten times (SenseTime). On October 12, 2026 SenseTime said Raccoon placed second for growth in monthly visits among office agents in 量子位智库's September 2026 AI app report (SenseTime). One of its own product pages still says more than 15 million users (SenseTime), so the counts are not consistent.

What public tests show

We found one public test, and it covers the image model rather than the office agent. On September 22, 2026, 量子位 tested SenseNova U1 Pro, which can be picked in Raccoon through its infographic option. Most rounds ran in SenseNova Studio, because 量子位 notes that Raccoon only offers complex image generation, while multi-round editing is for API and Studio users. In those rounds U1 Pro made three successive edits to a poster, its price, headline and cup colour, without disturbing the rest of the image, and researched and drew a moon-phase science poster from one prompt (量子位).

For data analysis, slides, documents and the desktop agent, all we have are SenseTime's manual and case pages. Try the free plan on your own files before you pay.

What it costs

PlanPriceCreditsNotes
Free0300 a dayStandard model only; 5 files and 80 MB per chat
Personal Plusfrom 29.9 yuan a month500 a day plus 10,000 a monthUpgraded models, creative slide mode, PPTX export
Enterprisefrom 1,599 yuan per person a year1,000 a day plus 30,000 a month per personUsage dashboard, SSO, 200 GB per person

SenseTime says an ordinary chat costs about 1 to 5 credits; slides, deep search and long documents cost more. Top-ups are 500 credits for 9.9 yuan or 1,200 for 19.9 yuan and do not expire. Private deployment in the cloud or on site is priced on request (pricing).

Data and privacy

SenseTime's FAQ says your documents and data are not used for model training (SenseTime). The privacy policy, operated by 上海禹幻科技有限公司 and updated September 28, 2026, is a little narrower: chat messages and code are kept out of training unless you opt into the user improvement program, and uploaded data files are used only to produce answers. Personal information collected in China is stored in China (privacy policy).

How it compares with WorkBuddy, DuMate, Manus and Coze

No public test we found compares Raccoon Work with any of them. On price it is cheaper to start than Tencent's WorkBuddy: Personal Plus starts at 29.9 yuan a month, while WorkBuddy Standard costs 99 yuan, or 70 yuan with auto-renewal (WorkBuddy). Raccoon also runs in a browser, on Linux and Kylin desktops and as a WeChat mini program (SenseTime). Baidu's DuMate has no published comparison with it either. Manus calls itself an action engine that carries out tasks (Manus), and Coze (扣子) calls itself an AI office assistant platform (Coze).

Who should wait

  • Teams that want independent evidence before they buy seats: none exists yet for the relaunched product.
  • People who mainly work from a phone: SenseTime says the mobile app is for checking progress and light questions, with complex tasks better done on a computer.
  • Designers who need to keep revising generated images inside Raccoon: multi-round editing is not offered there yet.

Sources

Sources

  1. 商汤小浣熊 Raccoon Work home page and FAQ (SenseTime) (xiaohuanxiong.com), accessed
  2. Raccoon Work subscription and deployment plans (SenseTime) (xiaohuanxiong.com), accessed
  3. Download Raccoon Work: web, desktop, mobile and IDE plugins (SenseTime) (xiaohuanxiong.com), accessed
  4. Raccoon Work privacy policy (updated September 28, 2026) (doc.xiaohuanxiong.com), accessed
  5. Data analysis, Raccoon Work user manual (SenseTime) (doc.xiaohuanxiong.com), accessed
  6. Generate PPT, Raccoon Work user manual (SenseTime) (doc.xiaohuanxiong.com), accessed
  7. Credit rules, Raccoon Work user manual (SenseTime) (doc.xiaohuanxiong.com), accessed
  8. Class grade analysis report workflow (SenseTime) (xiaohuanxiong.com), accessed
  9. 办公小浣熊 one-stop office assistant page (SenseTime) (xiaohuanxiong.com), accessed
  10. I am the new 商汤小浣熊 (SenseTime, August 25, 2026) (sensetime.com), accessed
  11. SenseTime turns its first half-year profit (SenseTime, August 26, 2026) (sensetime.com), accessed
  12. 商汤小浣熊 public-sector edition launches (SenseTime, September 20, 2026) (sensetime.com), accessed
  13. SenseNova U1 Pro goes live in 商汤小浣熊 (SenseTime, September 21, 2026) (sensetime.com), accessed
  14. 商汤小浣熊 tops the charts, citing 量子位智库's AI app report (SenseTime, October 12, 2026) (sensetime.com), accessed
  15. SenseTime releases office agent 小浣熊 3.0 (IT之家, December 16, 2025) (ithome.com), accessed
  16. SenseTime brings 办公小浣熊 skills to OpenClaw (IT之家, March 11, 2026) (ithome.com), accessed
  17. 办公小浣熊 launches editable AI PPT (量子位, March 2, 2026, republished from SenseTime) (qbitai.com), accessed
  18. Hands-on with SenseNova U1 Pro, by 金磊 (量子位, September 22, 2026) (qbitai.com), accessed
  19. WorkBuddy pricing, China edition (WorkBuddy docs) (workbuddy.cn), accessed
  20. Manus official site (Manus) (manus.im), accessed
  21. 扣子 Coze official site (扣子) (coze.cn), accessed
  22. AI产品榜 (AICPB), issue 40: web rankings for September 2026 (mp.weixin.qq.com), accessed

Changelog

Changelog

  1. Added September 2026 website visits from AICPB.
  2. Page created from public reporting and public tests.

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